Shipping Policy

Shipping Policy for Shiny Basics

Effective Date: April 27, 2025
We currently ship within the United States only.

At Shiny Basics, we’re committed to delivering your eco-friendly cleaning essentials safely, quickly, and sustainably. Please review our shipping terms before placing your order.

1. Shipping Locations

We only ship within the United States (all 50 states, including Alaska and Hawaii).
At this time, we do not ship internationally, including to U.S. territories or APO/FPO/DPO addresses.

2. Order Processing Time

Orders are typically processed and shipped within 1–3 business days of purchase.
You’ll receive a confirmation email with tracking information as soon as your order ships.

Note: We do not process or ship orders on weekends or federal holidays.

3. Shipping Methods & Rates

We use reliable carriers like USPS, UPS, or FedEx based on your location and item size/weight.

Shipping rates:

Calculated at checkout based on weight and distance
Free shipping on orders over $75 (before tax, U.S. only)

Delivery time:

Standard shipping: 3–7 business days
Expedited shipping: 1–3 business days (if available and selected at checkout)

4. Eco-Friendly Packaging

We use minimal and sustainable packaging whenever possible — recyclable materials, no unnecessary plastic, and compact shipments to reduce environmental impact.

5. Lost, Delayed, or Stolen Packages

Once your order ships, delivery is the responsibility of the carrier.
If your package is marked delivered but not received, or delayed significantly:

Double-check your shipping address and mailbox
Contact the carrier using your tracking number
If unresolved, email us at hello@shinybasics.com — we’ll do our best to assist

Please note we are not liable for packages lost due to incorrect addresses entered at checkout.

6. Shipping Cleaning Products

Due to the nature of our products (liquids, sprays, etc.), some orders may require special handling or ground shipping.
We comply with all federal and carrier regulations for safe transport of cleaning solutions.

7. International Shipping

We do not offer international shipping at this time.
If you attempt to place an order outside the U.S., your order may be canceled and refunded.

8. Contact

Questions about your shipment?
Reach out to our support team anytime:

📧 Email: adrian@shinybasics.com

Shipping Policy - the basics

Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible sicarios that may accrue, and what happens in each and every case.

A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.

What to include in the Shipping Policy

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much much more.